Getting Emails sent to my hotmail account from myself which are phising e mails how do I stop them & block any further emails

Question

Getting Emails sent to my hotmail account from myself which are phising e mails how do I stop them & block any further emails

midge H 0

I have received these e mails over the last 2 weeks. The appear to have been sent by me - my outlook photograph and details. I would like to know how to stop these and block them as the report function is not available.

cloud support team ®️<notifications@✔️cloudservice✔️>

on behalf of

cloud support team ®️

(PII Removed)

<Mod remove external URL>☁️ Cloud <Mod remove external URL> You are running low on storage <Mod remove external URL> Soon, your new photos, videos and backups will no longer be saved <Mod remove external URL> Upgrade your plan to protect your files --------Photos and videosAlmost full----------------Photos and videosAlmost fullFilesAlmost fullContactsAlmost fullEmailAlmost fullDevice backupsAlmost fullUpgrade your Cloud so your photos, videos and backups continue to be saved automatically

There is a box displaying UPGRADE STORAGE

Any help would be much appreciated

Thanks

1 answer

Your answer

Answer 1

Victor1-V 2,455 Microsoft External Staff Moderator

Dear midge H,

Thank you for posting your question in the Microsoft Q&A forum. We understand your concern about receiving phishing emails that appear to be sent from your own address, and we are here to assist you.

This is a common tactic known as email spoofing, where spammers forge the "From" address to make it look like the email is coming from you. The good news is that your account has not been compromised to send these emails; they are simply designed to trick you. Since the "Report" button is unavailable, here are the most effective actions you can take:

Step 1: Manually Report the Phishing Emails to Microsoft

This is the most crucial step to help our filters learn and block these messages.

In your inbox, select the suspicious email(s) without clicking any links inside them.
Right-click on the selected email(s).
Navigate to Block -> Report phishing.
Alternatively, you can drag and drop these emails directly into your Junk Email folder. Outlook will learn from this action.

Step 2: Create a Sweeping Rule to Block Similar Messages

Disclaimer: Please use caution when creating mail rules. If you choose keywords that are too common, legitimate emails might be accidentally filtered. We recommend testing with one unique phrase first.

In New Outlook for Mac, go to Tools > Rules > Edit Rules...
Click + to create a new rule (e.g., "Block Phishing").
Set the Condition: Body > Contains > enter a unique phrase from the email body (e.g., "running low on storage").
Set the Action: Move message > to folder > select Junk or Deleted Items.
Click Save

Step 3: Safely Report the Spoofing

To ensure Microsoft's security team can analyze the full headers, please forward the suspicious email as an attachment to: abuse at outlook dot com.

Additional Security Measures:

Never interact with links or buttons in suspicious emails
Microsoft will never request passwords via unsolicited emails
Consider reviewing your account's security settings at account.microsoft.com/security

We appreciate you spend your time working on this issue. We look forward to your response.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Victor1-V 2,455 Reputation points Microsoft External Staff Moderator

2025-11-29T07:45:43.86+00:00

Dear midge H,

I am following up to check whether you have had an opportunity to review the response provided and try the suggested steps.

Please let me know if you need any further assistance. I remain available to assist you further.
midge H 0 Reputation points

2025-11-29T10:03:56.43+00:00

Thank you for your post - however the report phishing function is not available & I cannot block it as it displays a message advising that I can not block myself, which leaves me unable to stop the person who is impersonating me from sending out these phishing messages.
Victor1-V 2,455 Reputation points Microsoft External Staff Moderator

2025-11-29T10:34:09.7866667+00:00
Dear midge H,

Thank you for getting back to us and for clarifying the exact hurdle you encountered. I'm sorry to hear that the client-side features are being blocked by the spoofing technique. I understand how frustrating this must be.

Since the client-side features are being blocked, we must rely on the two working methods we previously discussed. Please ensure that you attempt both the Content-Based Rule creation and the Report the Headers procedure again, as these methods bypass the current system block.

If you require further assistance or if the content rule does not resolve the issue, you can reach the dedicated live support team by the following steps:

Visit the Microsoft Support contact page: Contact - Microsoft Support

In the search bar provided on the page, type "Contact" and press Enter.

Click on the "Get Help" button that appears.

Scroll down the page until you see and click on the "Contact Support" option.

When prompted to select your product or service, choose "Other Products".

For the category, choose "Microsoft 365 and Office".

Look for and click on "Chat with a support agent in your web browser".

Confirm your personal email when prompted—this is the email Microsoft will use to communicate with you during and after the support session.

Explain your situation clearly: Be concise but provide all the relevant details.

You are receiving phishing emails that are spoofed to appear as if they are from your own email address.

This prevents you from using the "Report Phishing" or "Block Sender" features within Outlook for Mac.

We appreciate your patience and effort in resolving this security matter. Please let us know if you need any assistance during the process.
Kai 0 Reputation points

2025-12-11T10:56:11.2566667+00:00

I have received the exact same spam email with the same header and everything. It is impossible to block or report for phishing as "You cannot block yourself." and the Email states that I sent a meeting request to them, which I didn't do. I checked my login in history to check if my account is compromised, however I only see a single entry, which is me being logged in at home. I get several of these Email a day, and I cannot block them, make them go into junk or report them for phishing.... Is there any way to figure out why it doesn't allow me to report these?
Hornblower409 2,675 Reputation points

2025-12-11T15:28:38.7733333+00:00

@midge H and @Kai

Since the sender is spoofing your email as the "From" address and Outlook will not let you Block your own email you will need to look at other ways to create a Rule to move these emails to Junk as @Victor1-V suggested. But New Outlook for Mac is very limited on the kind of Rules that it can create. One option is to create the Rules using Outlook Web, which can create much more flexible Rules, but this requires that you are using a Microsoft hosted email address.

Is Microsoft your email provider? i.e. Can you logon to your email account using a browser open to:
Personal (Free) : https://outlook.live.com/
School/Work (Paid): https://outlook.office.com/

Once we have that info, we can look at creating a Rule in Outlook Web that may help.

Share via

Getting Emails sent to my hotmail account from myself which are phising e mails how do I stop them & block any further emails

1 answer

Your answer