windows hello dont work

If Windows Hello is not working, you can follow these troubleshooting steps:

1. Check Virtualization Based Security (VBS): Ensure that VBS is running. You can check this by opening System Information and looking for Virtualization Based Security listed as Running.
2. Verify Biometric Isolation Trust-Lets: Check if the biometric isolation trust-lets are running. They should be listed under System Information > Software Environment > Running Tasks as bioiso.exe and ngciso.exe.
3. Re-enroll Biometric Data: Go to Settings > Sign-in Options, remove the nonfunctioning enrollment, and re-enroll your biometric data.
4. Device Manager: Ensure that your biometric sensor is listed under Biometrics devices in Device Manager. If it is, try reinstalling the driver by right-clicking the device and selecting Uninstall Device. Restart your device to allow Windows to reinstall the driver.
5. Restart Biometric Service: Remove your PIN from the system via Sign-in Options. Then, open a command prompt as an administrator and enter net stop wbiosrvc && net start wbiosrvc to restart the biometric service.
6. Feedback Hub: If biometrics are still not working, consider filing a feedback item using the Feedback Hub.

By following these steps, you should be able to troubleshoot and potentially resolve the issues with Windows Hello not working.