how to protect user from getting phishing email by using AI

To protect users from phishing emails and spam in Microsoft 365, you can utilize several features and configurations available in Microsoft Defender for Office 365. Here are some key strategies:

1. Anti-Phishing Policies: Configure anti-phishing policies to protect against impersonation and phishing attempts. You can set thresholds for detecting phishing emails and adjust settings to enhance protection. For more details, see Configure anti-phishing policies in Microsoft Defender for Office 365.
2. Safe Links and Safe Attachments: Implement Safe Links and Safe Attachments policies to protect users from malicious URLs and attachments. These features help ensure that links and attachments are scanned for threats before users can access them. For more information, see Safe Links in Microsoft Defender for Office 365 and Safe Attachments in Microsoft Defender for Office 365.
3. Machine Learning and AI: Microsoft Defender for Office 365 uses machine learning and heuristics to identify and analyze messages involved in coordinated phishing attacks. This advanced detection helps in identifying sophisticated phishing attempts. For more information, see Campaign Views in Microsoft Defender for Office 365.
4. User Education and Training: Implement attack simulation training to educate users about phishing threats. Admins can create fake phishing messages to train users on how to recognize and report suspicious emails. For more details, see Get started using Attack simulation training.
5. Reporting Mechanisms: Encourage users to report suspicious messages using the built-in report button in Outlook. This helps improve the overall detection systems by providing feedback on false positives and negatives. For more information, see Use the built-in Report button in Outlook.

By implementing these strategies, you can significantly enhance the protection of your users against phishing and spam emails, as well as virus attacks.

References:

• Additional anti-phishing protection in Microsoft Defender for Office 365
• Tune anti-phishing protection
• Protect users against phishing and other attacks in Microsoft 365 for business