To find your BitLocker key ID and recovery password for your Surface Pro 3, you can follow these steps:
- Check Your Microsoft Account: Go to the Microsoft account devices page and sign in. Look for your Surface device under the devices section to see if the recovery key is listed there.
- Use the Recovery Key ID: If your device is not showing the recovery key, you may need to boot into the Windows Recovery Environment (WinRE). When prompted for the recovery password, you should see a recovery key ID displayed. This ID can be used to retrieve the recovery password from the administration and monitoring website if your organization manages BitLocker.
- Contact Your Administrator: If BitLocker is managed by an organization (like through Intune or another management tool), you may need to contact your IT administrator to help retrieve the recovery password using the key ID.
- Recovery Image: If you have a recovery image available, you can also use it to access recovery options and potentially unlock your drive.
Remember that recovery passwords are typically single-use, so ensure you have a safe method to store it once retrieved.
If you are unable to retrieve the key through these methods, you may need to consider other recovery options, but be cautious as resetting the device could lead to data loss.
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