A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
Hi @Woodall Michelle,
Thank you for posting your question to Microsoft Q&A Forum.
As of now, there hasn't been a direct “show explanation box when Yes is clicked” feature yet but you can use branching logic in Microsoft Forms as a workaround.
To add an explanation section when “Yes” is selected:
- First you have to create your initial question.
Example: “Do you agree with the policy?” with options Yes and No.
- Add a follow-up question for explanation
Example: “Please explain why you selected Yes.”
Set this question type to Text (long answer).
- Then you can enable branching
In Microsoft Forms, click More form settings (⋯) → Branching.
For the first question:
If Yes, branch to the explanation question.
If No, branch to the next relevant question or End of form.
Save and test
When a respondent clicks Yes, they’ll be taken to the explanation question. If they click No, they skip it.
Note:
- Branching works on choice questions only, so your first question must be multiple choice.
- You can add multiple branches for different answers if needed.
- This feature is available in Microsoft Forms for personal, business, and education accounts.
- You can't do this workaround from the Poll feature in Outlook; this has to be done from Microsoft Forms.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If you have any updates regarding the issue, please feel free to share them with me.
Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.
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