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"No Available Apps" During SSO in Android mobile device

Rajender Kumar 0 Reputation points
2025-11-20T21:43:37.2766667+00:00

Hi,

I am trying to use SSO for a staging app which uses SAML method for authentication to do authentication via Edge browser. I am getting an error message saying " There are no apps currently configured on this devices that your organisation allows to open this content......" Edge is signed in with work account when we received this error. However, the moment I sign out of my work account from work edge browser, SSO works fine as expected. App protection policy is applied correctly and edge is the targeted browser. We do not allow sign in to chrome with work account so it works well with that also. Any suggestion how to resolved this behavior with edge when it is signed in with work account.

Microsoft Edge | Other | Android
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  1. JANSHER L 8,535 Reputation points Independent Advisor
    2025-11-20T22:23:48.0833333+00:00

    Hi Rajender,

    Thank you for posting, I am here to help. I’m Sorry you are having this problem. Possible cause of this error is your organization's security policies, likely through Microsoft Intune, are preventing the action because no other managed apps are configured to open the content.

    Is this the 1st time you are signing in?.

    We recommend you to reach your IT administrator or IT helpdesk for assistance regarding this error you are getting.

    For the meantime try this steps let us see if this will help:

    Clear cache your browser and data.

    Try other browser and private browser.

    Remove generic credentials on Windows:

    Click start button then search for control panel. Open Credential manager. Open Windows Credential and remove all Microsoft 365 credentials. Then restart your device and try again.

    Let me know how this goes. Looking forward to helping you out.  If you need more help please feel free to let me know. If the answer is helpful, please click "Accept Answer".

    Best regards,

    Jansher

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  2. Rajender Kumar 0 Reputation points
    2025-11-21T17:00:18.6733333+00:00

    Hi @JANSHER L ,

    Thanks for your response. This issue is on Android mobile device and not on Windows device. Additionally, if we check with MS core apps and few other apps like Salesforce, authentication works well with edge browser when set to default and signed in with work account. If it would have been policy issue, it should not work with any of the app as per understanding.

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