Request for Assistance with Account Recovery

To recover your Outlook account, especially after moving to another country and losing access to your old phone number and recovery email, you can follow these steps:

1. Use the Account Recovery Form: Since you have lost access to your recovery options, you should fill out the account recovery form provided by Microsoft. This form allows you to provide as much information as possible about your account to help verify your identity.
2. Provide Additional Information: When filling out the recovery form, include details such as your previous passwords, the answers to security questions, and any other information that might help verify your identity.
3. Contact Microsoft Support: If you have a recovery request number (like the one you mentioned, 7091804655), you can reach out to Microsoft Support directly and provide them with this number. They may be able to assist you further based on your request history.
4. Check for Updates: Keep an eye on your current contact details linked to the recovery request for any updates or further verification requests from Microsoft.
5. Consider Alternative Verification: If you have any documentation that proves your identity or your association with the account, such as purchase receipts or account creation emails, be prepared to provide those as well.

If you continue to have difficulties, it may be beneficial to seek help from a local Microsoft support center in your new country.

References:

• Troubleshoot sign-in issues and account access problems
• Tenant access recovery

Hi There,

The account recovery process is intentionally automated and strict for security reasons. Bypassing this system is something no one here can do.

However, since you have already submitted a recovery request here is the official information you need:

Wait for the Review: Microsoft's dedicated account recovery team is the only team that can review your case. They will communicate the result of request via the contact details you provided in that form. They typically respond within 24 to 72 hours.

The Account Recovery Form is Key: If your current request is denied, the Microsoft Account Recovery Form remains your only self-service option. You can fill it out twice a day. When filling it out, focus on providing as much accurate information as possible from the account's history (past passwords, email addresses of contacts, recent email subject lines) rather than focusing on your current location or situation.

Contact Live Support for Technical Issues Only: If you run into a technical error with the form itself, you can try reaching a live chat agent via the Microsoft Support contact page. They can help with technical glitches, but they are prohibited from manually recovering your account.

I suggest to do not attempt to access it again during waiting time if more difficult to get it back. I sincerely appreciate your situation and hope the account recovery team can verify your ownership soon. Please wait for the response regarding your existing ticket number.