How do I change email in MFA?

Hilda Silva Gudino 20 Reputation points
2025-11-20T05:01:36.54+00:00

How do I change my email or phone number in the MFA? I can't log in because its sending the code to a wrong email.

Outlook | MacOS | New Outlook for Mac | For education
0 comments No comments
{count} votes

Answer accepted by question author
  1. Q&A Assist
    2025-11-20T05:01:45.06+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To change your email or phone number in Multi-Factor Authentication (MFA), you typically need to update your information in the Microsoft Entra ID portal. If you are unable to log in because the code is being sent to the wrong email, you may need to contact your Microsoft Entra ID administrator for assistance. They can help you update your email address or phone number in the system.

    If your organization uses Microsoft Entra ID authentication and the email field is disabled or grayed out, you will also need to reach out to your administrator for help with this issue.


    References:

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.