Can't activate Windows on this device - Error code: 0xC004F074

Jeremy Langdon 0 Reputation points
2025-11-18T22:24:52.6933333+00:00

Hi,

I am getting an error message when trying to activate windows 11 pro. Can't activate Windows on this device... Error code: 0xC004F074.

I would appreciate some guidance on this please.

Kind regards, Jeremy.

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
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  1. Q&A Assist
    2025-11-18T22:25:10.92+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code 0xC004F074 indicates that the Key Management Service (KMS) is unavailable when trying to activate Windows. This issue can occur for several reasons:

    1. KMS Host Service: The Software Protection Platform Service (sppsvc) on the KMS host may not be running. You should check if this service is active on the KMS server.
    2. Networking Issues: There might be networking problems between your device (the KMS client) and the KMS host server. Ensure that TCP port 1688 is open and not blocked by any firewall.
    3. DNS Configuration: Verify that the KMS host server record in your Domain Name System (DNS) is correct. You can check the _VLMCS SRV record in the DNS management console to ensure it points to the right KMS host.
    4. Time Synchronization: Ensure that the system time on your device is synchronized with the KMS host. Significant time differences can prevent activation.

    To resolve the issue, you can follow these steps:

    • Check if the sppsvc service is running on the KMS host.
    • Open port 1688 on any firewalls between the client and the KMS host.
    • Verify the KMS DNS record and make sure it points to the correct KMS server.
    • Synchronize the time on your device with the KMS host using a Network Time Protocol (NTP) source.

    If the problem persists, you may want to consult the Application Event Log for more specific error messages related to the activation attempt.

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  2. Quinnie Quoc 7,700 Reputation points Independent Advisor
    2025-11-19T00:36:11.3266667+00:00

    Hi Jeremy,

    The error code 0xC004F074 typically indicates that the system was unable to contact your organization’s Key Management Service (KMS) to validate the activation. This often occurs in enterprise environments where KMS is used, but the device is either not connected to the corporate network or cannot reach the KMS host.

    To resolve this, please try the following:

    1. Ensure the device is connected to your organization's network (VPN if remote).
    2. Open Command Prompt as Administrator and run: slmgr.vbs /ato
    3. If you're not using KMS and have a retail or MAK key, go to Settings > System > Activation, select Change product key, and enter your valid key.

    If this resolves the issue, please click “Accept Answer” so others can benefit as well.

    Thank you so much!!!

    Best regards,

    QQ.

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  3. Quinnie Quoc 7,700 Reputation points Independent Advisor
    2025-11-21T05:12:37.6966667+00:00

    Hello Jeremy Langdon?

    How is your problem?

    If it has been solved, please hit ACCEPT THE ANSWER to support me! If it hasn't, please tell me more about you problem details.

    Have a good day!

    QQ.

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