1. Outlook Rule Automatically Turning Off Daily

Dear find shop, 

Thank you for posting to Microsoft Q&A forum.  

I understand that the mail rule you created in Outlook on the web is automatically turning itself off, often repeatedly, and I appreciate you bringing this frustrating issue to our attention. 

This incident often happens due to an error in how the rule is stored or synced on the server side, even if the rule itself is simple. 

To resolve this issue, please follow these troubleshooting steps in order: 

Step 1: Delete and Recreate the Rule 

This process clears the underlying corruption. 

1. Navigate to your Rules settings in Outlook on the web, as shown in your screenshot. 
2. Select the "Delete Shop Only" rule and click the Delete button. 
3. Immediately click Add new rule to create a new one. 
4. Give it a name (e.g., "Delete Shop V2") and carefully reconfigure the original conditions and actions. 
5. Ensure the rule is turned On and click Save. 

Step 2: Clear Browser Cache

This ensures no local data interferes with the new rule's synchronization. 

1. In your Edge browser, press Ctrl+Shift+Delete to open the "Clear browsing data" panel. 
2. Ensure Cached images and files is selected. You can deselect other items. 
3. Click Clear now. 

Disclaimer: Clearing your cache may sign you out of all websites, so please ensure you know your passwords before proceeding.

Your patience and cooperation are highly appreciated. Please try these steps and let us know if the newly created rule remains active. 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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