why did my email layout suddenly change and how do I put it back to original format

If your email layout has changed, it could be due to a modification in your settings or an update in the application. To revert to the original format, you can set the default font and size in your email settings. Here are the steps to do that:

1. Open the email editor in Outlook.
2. In the Rich text editor toolbar, look for the option to set the default font and size.
3. Specify your desired Font and Font Size.
4. Click OK to save the changes.

If your administrator has set a default font and size, those values will be displayed in the toolbar, and you may need to consult them for further adjustments.

Additionally, ensure that you are using the correct email format (HTML or Plain Text) as this can also affect the appearance of your emails. You can change this setting in Outlook under File > Options > Mail and then select your preferred format.

If the issue persists, it might be worth checking with your IT support to ensure there are no broader issues affecting your email settings.

Hi Lisa Darch,

Welcome to Microsoft Q&A Forum! Have a good day and I hope you're doing well!  

Thanks for reaching out. Let’s get Outlook on your Mac looking exactly the way you prefer. Below are clear steps to reset your default fonts and adjust reading/compose sizes. 

Set your default font for email in Outlook for Mac 

Access the Fonts panel  

1. From the menu bar, go to Outlook > Settings. 
2. In Outlook Settings, select Fonts. 
3. In the Fonts panel, note the message types you can customize (e.g., New mail, Reply or forward). 

4. Choose the message type you want to change. 
5. For New mail and Reply or forward, select the Font… button and pick your preferred Font and Size. 

Adjust font size while reading messages in a folder 

1. Select a message in your Inbox (or Sent, Drafts, etc.). 
2. On the Format menu, choose Increase Font Size or Decrease Font Size. 

3. The change applies to all mail in the current folder or subfolder. When you navigate away, the folder’s text returns to its default size. 

Adjust zoom while composing a new email 

1. Place the cursor in the body of the message you’re composing. 
2. Go to Format > Zoom. 
3. Select a zoom percentage or enter a custom value. After you send the message, the default size is reinstated. 

Note: Incoming HTML messages may carry their own fonts and sizes, so your font settings might not override how some messages display. 

Important setting to check (can cause format to change)

1. Go to Outlook > Settings > Composing > Format.
2. If “When replying or forwarding, use the format of the original message” is checked, uncheck it.

• This prevents Outlook from inheriting the sender’s formatting so your replies/forwards use your own default font and style.

References

• Change font sizes in Outlook for Mac
• Format email messages in Outlook for Mac

I hope this is at least partially helpful. If anything is unclear, if I misunderstood your setup, or if you have any questions or concerns, feel free to reach out. 

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I dont want instructions for a MAC. Windows-PC please. And why without any changes would the format of emails change?