The Service Trust Portal is broken and I cannot download a SOC 2 report

Shane Malone 0 Reputation points
2025-11-17T16:34:26.18+00:00

Hello, I need to download a SOC 2 Type 2 report for compliance reasons for Azure. I have gone to https://servicetrust.microsoft.com/DocumentPage/c8b52f7a-8b80-463b-a4ea-8d6dc306445a on the service trust portal to download the report. When you click download, a pop up appears but none of the text renders so you can't see which button to click. Then when you click any of the buttons, the page just stays loading forever. If you login on the top right of the page, the page does not update to confirm you are now logged in.

I just need a copy of the report so if you could share that with me that would be great.

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  1. Rakesh Mishra 3,955 Reputation points Microsoft External Staff Moderator
    2025-11-28T11:51:45.74+00:00

    Hi @Shane Malone ,

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    Could you please provide screenshot of the issue while logging in. Please try to Zoom out the page if not able to see confirm button.

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