What causes error code 6131 when trying to launch the Powerterm mainframe emulation software from Ericsom on Windows 11 Version 24H2?

Richard Dachowski 0 Reputation points
2025-11-08T18:14:39.2+00:00

The PowerTerm mainframe emulation software generates an immediate popup window stating: "Error 6131 - please contact technical support" error and then exits with no other messages. I also tried running this software using the Windows Compatibility Application setting of Windows 8 or Windows 7 and the same error occurs.

Any ideas as to what that error means and how to fix or workaround it?

[Moved from Windows development | Windows API - Win32]

Windows for home | Other | Apps
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  1. Q&A Assist
    2025-11-08T18:14:50.8433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Error code 6131 is not specifically documented in the provided context, and therefore, the exact cause of this error when launching the PowerTerm mainframe emulation software is unclear. However, the error could be related to compatibility issues, permissions, or missing dependencies required by the software to run properly on Windows 11.

    Here are some general troubleshooting steps you might consider:

    1. Check Permissions: Ensure that the application has the necessary permissions to run. You may need to run it as an administrator.
    2. Compatibility Settings: Since you have already tried running it in compatibility mode for Windows 7 and 8, you might also want to try other settings or check if there are updates for the software that improve compatibility with Windows 11.
    3. Dependencies: Make sure that all required dependencies or frameworks that the software might need are installed on your system.
    4. Contact Support: Since the error message suggests contacting technical support, reaching out to the software vendor may provide specific insights or solutions related to this error code.

    If the problem persists, consider checking forums or user communities related to PowerTerm for additional insights from other users who may have encountered the same issue.

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  2. Igor Leyko 107.8K Reputation points Independent Advisor
    2025-11-09T00:28:49.0933333+00:00

    Hi,

    My name is Igor. It's a pleasure for me to help others and I'll try to help you. I am merely a fellow user trying to provide insight and information that may be helpful to others.

    This error is not Windows error but the application error. So please contact application's support as suggested.

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