Tenant license usage not reflecting correctly in Microsoft 365 admin center

Hello Moleski,

Thank you for reaching out to Microsoft Q&A regarding the license mismatch issue. There are several possible causes, include: Group-Based Licensing Issues, Overlooked Assignments. Here something you can do to pinpoint and resolve the issue:

Examine Audit Logs:

• In Microsoft Entra Admin Center > Audit logs, filter for "Change user license" activities with failures. Look for errors like "MutuallyExclusiveViolation" or "DependencyViolation."

Use PowerShell for Precise Verification via Microsoft Graph:

Install Microsoft Graph PowerShell SDK: Install-Module Microsoft.Graph.

Connect: Connect-MgGraph -Scopes "User.Read.All", "Group.Read.All", "Directory.Read.All".

Get E3 SKU ID: $e3SkuId = (Get-MgSubscribedSku | Where-Object { $_.SkuPartNumber -eq 'SPE_E3' }).SkuId.

Count assigned users: Get-MgUser -All -Filter "assignedLicenses/any(s:s/skuId eq $e3SkuId)" | Measure-Object.

Export for review: Get-MgUser -All -Filter "assignedLicenses/any(s:s/skuId eq $e3SkuId)" -Select UserPrincipalName, AssignedLicenses | Export-Csv -Path "E3Users.csv" -NoTypeInformation.

Reprocess for a user: Invoke-MgReprocessLicenseAssignment -UserId <UserID>.

Additionally, check the Activations report in Admin Center > Reports > Usage > Microsoft 365 > Activations for usage insights. Also "Reprocess" licenses in the admin center for affected groups/users.

Hope this help.

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