Microsoft account login failure, "Oops, something went wrong"

Welcome mr-2458,

Thank you for reaching out to Microsoft Q&A forum. I am sorry to hear about your issue when you cannot login to Microsoft Account and you get the message "Opps, something went wrong". 

The error or conflict during Microsoft account synchronization with the operating system causes the computer to fail to properly authenticate the password on the device, even though the password is correct when logging in via the web. 

You can try a few steps to troubleshoot the issue:  

Option 1: Fix temporary account sync or sign-in problems. 

• Open Settings > Accounts > select Your info > scroll down and find Give Feedback 
• At the bottom-left corner of that screen, you will see a Sign in button. 
• Click on the Sign in button. 
• Enter your Microsoft account email and password to sign in again. 

After signing in successfully, this will refresh your account connection on the PC and often fix the "Oops, something went wrong" error. 

Option 2: Create Local account.  

• Press Windows + I to open Settings  
• Go to Accounts → choose Family & other users  
• Under Other users, click Add account  
• In the Microsoft account window, click I don't have this person's sign-in information  
• Then select Add a user without a Microsoft account  
• Follow the prompts to create a local account (username and password)  
• Sign in your account into the new Local account you have created 

I'm here to help if you need further assistance or if these steps don’t work. Please let me know, and I’ll guide you through the next steps.  

Thank you for your patience and understanding.  

PS: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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Thank you for responding.

I can now login, however I have a secondary problem. I do not wish to use a lockscreen login of any kind, but following the account login, you are asked t create a pin. If you do not, the system automatically sets up a lockscreen account password login, without informing you.

I need to learn the steps to eliminate any sort of lockscreen login process before I reboot my OS.

When I went to Sign-in options, and disabled the pin, it still imposed a lockscreen account password login without informing about the consequences of disabling the pin.

I restored a Macrium image backup so I could start over with the MIcrosoft account sign-in process from the beginning.

Can someone please direct me to somewhere I can get an answer to my final question?