Hi @netswift2018 ,
Thanks for sharing your log and details!
From the error messages, the HLK test [VlanSendRecv] Send VLAN tagged packets failed because HLK couldn’t locate the required test package:
Unable to find the root package microsoft-network-ndisstudio-vlansendrecvtests for Unknown
From my understanding, this usually happens for one of these reasons:
- Missing HLK test content: The
.cabfileMicrosoft-Network-NdisStudio-VlanSendRecvTests.cabisn’t installed on the HLK Controller or the shared test content path. - Architecture detection issue: The log shows
Test architecture: Unknown, which means HLK couldn’t determine the correct architecture (e.g., AMD64). This can block package resolution. - Incomplete or mismatched HLK installation: If the HLK Controller or Client setup wasn’t completed or the version doesn’t match the OS under test, certain packages may not be available.
Should I reinstall HLK studio?
Not necessarily. In most cases, reinstalling or repairing the test content and fixing architecture detection solves the issue. Reinstall HLK Studio only if the application itself is broken.
Will reinstalling lose old certification project ?
No, your projects and results are stored in the HLK database on the Controller (HLKJobs in SQL Server). Reinstalling Studio on your admin machine doesn’t affect them.
If you reinstall the Controller, back up the HLK database first using SQL Server Management Studio (SSMS). Microsoft provides guidance here: Back up and restore: System databases (SQL Server).
I would recommend you try these steps out first:
- Verify the test content Check if
Microsoft-Network-NdisStudio-VlanSendRecvTests.cabexists under:C:\Program Files (x86)\Windows Kits\HLK\Test ContentIf missing, download and install the Supplemental Test Content for your HLK version from HLK download page. - Confirm architecture detection Make sure the HLK Client is properly installed and registered. If HLK shows “Unknown” architecture, re-run the HLK Client setup and confirm the machine pool is set to AMD64 (or your target architecture). Reference: Troubleshooting Windows HLK Client
- Check HLK version compatibility Use the latest HLK kit that matches your Windows build. Older kits may not include VLAN tests or may have renamed packages. Reference: Windows Hardware Compatibility Program
Once the missing test content is installed and architecture is correctly detected, the VLAN test should deploy successfully.
Hope this helps! If you still have any questions, please feel free to comment below. I'll be happy to help!