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Can't get ESU to open for Windows 10 laptop

George Jones 0 Reputation points
2025-10-29T21:33:45.5033333+00:00

I have a Surface Pro 2 laptop with Windows 10 and have tried to get the Extended Security Updates but it keeps saying to try later. How can I get it to work?

Surface | Surface Pro | Safety and security
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  1. JC 7,195 Reputation points Independent Advisor
    2025-10-30T14:46:05.5133333+00:00

    Hello,

    Please follow this guide to see if you are missing any prerequisites for Windows 10 ESU

    Windows 10 Extended Security Updates | Microsoft Windows

    Hope this helps,

    JC

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