How do I stay signed in and cancel the second verification via text or email

Shaina Parnell 0 Reputation points
2025-10-27T19:37:32.63+00:00

Hi! I would like to just be able to open my email and keep me signed in at all times and NOT need a double verification for everything. Its just out of hand. I only use it on my phone and laptop.

Thanks,

Outlook | Outlook for mobile | Outlook for Android | For education
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  1. Vy Nguyen 7,825 Reputation points Microsoft External Staff Moderator
    2025-10-27T22:06:16.59+00:00

    Hi @Shaina Parnell

    Thank you for reaching out to the Microsoft Q&A forum.  

    Repeated sign-in verifications can be inconvenient, especially when you're using your own trusted devices like your phone and laptop. 

    The additional verification steps are part of multi-factor authentication (MFA), which helps protect your account from unauthorized access. While it adds an extra-step, it plays a key role in keeping your information secure. 

    To assist you further, could you please confirm: 

    • Are you currently using the Microsoft Authenticator app to sign in too? 
    • Is this a personal Microsoft account used for your studies, or is it a school-provided account? 

    Moreover, to help improve your sign-in experience, you can review and update your sign in options by visiting your Microsoft account - My Sign-Ins. This allows you to manage how you sign in and choose your preferred verification method. 

    If you're using the Text or Email for sign in, it's one of the most secure and convenient options available. However, we recommend keeping at least one backup method such as a phone number or alternate email on your account. This ensures you can still access your account if the Authenticator app becomes unavailable or if you lose access to your device. 

    Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.  

    I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

    Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

    I'm looking forward to your reply. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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