how to fix the VIDEO_DXGKRNL_FATAL_ERROR?

Quan 0 Reputation points
2025-10-18T00:02:53.9866667+00:00

hello, I now have a bsod that pops up whenever i open my laptop. My laptop is a Dell Precision 5510.
Can anyone helps me to fix it?

Windows for home | Windows 10 | Devices and drivers
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  1. Jonathan Deives 60,090 Reputation points Independent Advisor
    2025-10-18T00:36:08.5466667+00:00

    See if your computer is creating minidump files.

    To find these files, this is the path "C:\Windows\Minidump".

    First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud OneDrive.

    Choose to share or right click and get the share link.

    Please post the link to the ZIP file here so it can be reviewed.


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