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Bug Report: Font Disappears When Scrolling in Windows 10 Font Settings

Angshu Karmakar 0 Reputation points
2025-10-14T11:44:48.46+00:00

Dear Microsoft Support Team,

I’m writing to report a bug I’ve encountered in Windows 10.

When I open Settings → Personalization → Fonts and scroll through the font list, one of the fonts that was visible above suddenly disappears as I scroll down. It seems like the font list refreshes incorrectly, causing the previously visible font entry to vanish.

Details:

  • Windows Version: Windows 10 (22H2)

Steps to reproduce:

Open Settings > Personalization > Fonts

Scroll up or down in the font list Observe that one of the upper fonts disappears from the visible list

This issue makes it difficult to browse or manage installed fonts properly. I’d appreciate it if your team could investigate this behavior in an upcoming update. Thank you for your time and support. Best regards, [Removed PII]

Windows for home | Windows 10 | Settings
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  1. Alex-L 1,105 Reputation points Microsoft External Staff Moderator
    2025-11-25T10:45:12.12+00:00

    Hi Angshu Karmakar

    Sorry for the late response. I was just assigned with this thread. I hope that I can still be of help.

    For this, here are a couple of things you can try to potentially resolve this:

    1) Update Windows: Make sure your Windows 10 is fully updated. Go to Settings > Update & Security > Windows Update and check for updates. Sometimes, such issues are fixed in newer updates.

    2) Reset Font Settings: You might want to reset the font settings back to default. You can do this by changing the settings in the registry editor, but be cautious with this approach. If you're not comfortable, we can go through this together step-by-step.

    3) Check for Corrupted Fonts: Sometimes, corrupted fonts can cause display issues. You can run a command in the command prompt to check and fix any font issues:

    • Open Command Prompt as an administrator.
      • Type the following command and hit Enter: 
             sfc /scannow
        • Wait for it to complete, and see if that fixes the issue.

    4) Use the System File Checker: If the issue persists, you might want to perform a detailed check on your system files. This can be done via the same command prompt by executing:

    DISM /Online /Cleanup-Image /RestoreHealth

    Let me know if anything comes up, I'll be happy to help!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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