I. Am unable to type in the cells on my android devices in excel or mirsoft 360

Lukas Benus 0 Reputation points
2025-10-10T15:24:30.91+00:00

Hello i am unable to type in cells on excel app or 360

Like i can type for a while than i cant and after few minutes or restarting the app i can again and than i cant again pls help me with solution or i will stop using it at all and better to use googlesheets

I know a lot of people have the same issues

Microsoft 365 and Office | Excel | For business | Android
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  1. Hendrix-C 8,560 Reputation points Microsoft External Staff Moderator
    2025-10-10T17:34:35.35+00:00

    Hi @Lukas Benus

    Thank you for posting your question in the Microsoft Q&A forum.  

    Based on your sharing, you and other people are having Excel performance issue when you're unable to type in Excel cell after few minutes even after restarting the app. There're some workarounds you can consider trying to see if it helps resolve the problem: 

    • Clear Excel cache: In your phone, go to Settings > Apps > Excel > Storage > Clear cache. Then restarting the app and see after the issue happens again in a few minutes. 
    • Update the excel app: open GooglePlay Store/AppStore and search if any updates is available. 
    • Keyboard app issue: try installing a different keyboard app like Gboard (Google keyboard) or Microsoft SwiftKey. If after switching keyboards the issue still remains,  you can try clearing keyboard cache via Settings > Apps > search for your keyboard app > Storage > Clear cache 

    Note: Please understand that our initial response does not always resolve the issue immediately. However, you can try workaround and share us more detailed information, we can work together to find a solution. 

    Thank you for your patience and your understanding. If there's anything you need help, please feel free to reach out.  

    I'm looking forward to your reply.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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  2. Hendrix-C 8,560 Reputation points Microsoft External Staff Moderator
    2025-10-13T21:43:35.48+00:00

    Good day @Lukas Benus

    Hope things are running smoothly on your end.

    Following up on the support thread we've been working on. Did you have time checking the previous response? If you are still facing the same issue or need assistance, kindly respond to this email, and I will be happy to help.

    We want to make sure everything is working as expected and that your experience remains uninterrupted.

    Thank you for your patience and understanding throughout the troubleshooting process. 

    I look forward to hearing from you soon.

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  3. Hendrix-C 8,560 Reputation points Microsoft External Staff Moderator
    2025-10-15T22:59:51.91+00:00

    Hi @Lukas Benus

    I hope you are having a great day.

    I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it. 

    If you have any further questions, feel free to tag me in your reply so I can assist you directly.

    Looking forward to your update.

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