I am getting a double character, only numbers when I press the key once in excel only on a Mac

PatrickTirino 10 Reputation points
2025-09-25T17:28:34.18+00:00

When I press a number key I am getting a double character for numbers only in Excel only. It does not happen in any other program. It is happening when I use my bluetooth key pad as well.

Microsoft 365 and Office | Excel | Other | MacOS
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  1. Bob Jones AKA CyberTaz MVP 430K Reputation points
    2025-09-25T19:28:36.8866667+00:00

    If restarting the Mac doesn't cure it, the most common cause of this sort of glitch is the need to apply updates to macOS, the Office software or both, Since you haven't indicated the current Version Numbers I can't verify that in your case but that is the place to start.

    Keeping everything updated is especially important if you are an early adopter of Apple's Latest & Greatest – Tahoe.

    1 person found this answer helpful.

  2. Bob Jones AKA CyberTaz MVP 430K Reputation points
    2025-10-22T15:35:19.4533333+00:00

    To All:

    This is an OS compatibility issue which has occurred on several occasions when Apple rolls out a new edition of macOS. It cannot be resolved by reinstalling the software.

    Please see my September 25th Comment in this thread.

    1 person found this answer helpful.

  3. Diana Mariz 4,120 Reputation points Independent Advisor
    2025-09-26T04:56:36.6933333+00:00

    Hi,

    Have you tried to reinstall Excel app or delete the plist? If you don't know it, please follow the steps below:

    Go to hidden library by going to "go menubar" > press and hold "option" key to show library

    go to containers > look for microsoft Excel folder then delete it


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