If your organization has an IT administrator, he may be able to unlock the account or escalate the issue internally.
----------------------------
Michael (Micky) Avidan
”MVP – Excel (2009-2026)
ISRAEL
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Subject: Urgent Assistance Required – Locked Microsoft Business Account
Dear Microsoft Support Team,
I am writing to urgently request your assistance regarding an issue with my Microsoft Business Account, which became locked over the weekend.
In addition to this business account, I also maintain a personal Microsoft account. As a paying customer, I rely on Microsoft services both for cloud storage (personal account) and Microsoft Teams (business account). On Saturday, due to an error on my part, my business account was locked. As a result, I was unable to access it for the entire day, which unfortunately led to the loss of all my scheduled lessons.
I have already taken several steps to regain access, including changing my passwords and carefully following the available troubleshooting instructions. However, I have not succeeded. In addition, I never received a verification code on my registered mobile number. I also installed and attempted to use the Microsoft Authenticator app, but this did not resolve the issue either.
Since I am not highly experienced in technical matters, I kindly request direct guidance from a Microsoft representative to resolve this matter as soon as possible. The issue is urgent, as it has a direct negative impact on my professional activities.
I trust in your support, as I pay for these services precisely to ensure reliability and continuity.
Thank you very much in advance for your prompt response.
Sincerely,
Andreas Liolis,
If your organization has an IT administrator, he may be able to unlock the account or escalate the issue internally.
----------------------------
Michael (Micky) Avidan
”MVP – Excel (2009-2026)
ISRAEL