Android devices prompting for old Family account login after Business Standard account migration

Spencer Dean 0 Reputation points
2025-09-16T19:03:39.7433333+00:00

After migrating 3 laptops and 2 Android devices from a Family account to a Business Standard account, the laptops are functioning correctly. However, the Samsung S25 Ultra and Samsung tablet frequently display pop-ups asking for the login of the old Family account, which is no longer accessible. What steps can be taken to stop these pop-ups?

Microsoft 365 and Office | OneDrive | Other | Android
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  1. Palcouk 2,906 Reputation points
    2025-09-17T11:19:11.9633333+00:00

    There is no migration/transfer of an o365 Pers/Family account to any o365 Bus account.

    You have to cancel the o365 Pers/Fam before buying the o365 Bus account you require, and there are many types, and installing, and uninstalling the Pers accounts

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