Cancel Visio subscription

Dear Frank Corriere
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We understand how frustrating and inconvenient it can be when you're no longer using Visio, especially if you're on a Mac or iOS device, which are not compatible with the Visio desktop app. Let's walk through the best way to cancel your subscription based on your account type:

1.For Personal Microsoft Accounts If you subscribed to Visio using a personal Microsoft account: 

Go to: https://account.microsoft.com/services Sign in with the account used to purchase Visio. Locate “Visio” in your list of services. Click Manage or Cancel 
Follow the prompts to complete the cancellation.

If you don’t see Visio listed under your services at https://account.microsoft.com/services, you can still check whether your Visio product key has been redeemed using the following steps:  Go to the Office Setup Page Visit https://office.com/setup Sign in with your personal Microsoft account Re-enter your Visio product key if prompted

 2. If Purchased Through a Reseller:
If your Office 365 subscription is managed by a Microsoft partner or reseller:
Contact the reseller’s support team directly. They can initiate the cancellation request and coordinate with Microsoft Support on your behalf.

We hope this information helps clarify your options and guide you toward successfully canceling your Visio subscription.

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