I have a Microsoft 365 Home license, but I cannot log in on my iPad to use Excel normally. How can I activate my license on this device?

muhammad Al-nuaimi 20 Reputation points
2025-08-18T16:20:01.5066667+00:00

I have a Microsoft 365 Home license, but I cannot log in on my iPad to use Excel normally. How can I activate my license on this device?

Microsoft 365 and Office | Excel | Other | iOS
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  1. paulr0511 39,555 Reputation points Independent Advisor
    2025-08-18T17:01:48.2366667+00:00

    Hello, good day and thanks for your question. May I check and confirm on if there is an error when you try to login? You can also ensure that you are using the correct account that has the subscription to avoid an issue when doing the login process.


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  1. paulr0511 39,555 Reputation points Independent Advisor
    2025-08-19T19:30:13.5633333+00:00

    You may try to uninstall and reinstall Excel and try to login again and kindly double check and make sure that you are using the correct Microsoft account that has the subscription on it. In the event that you will still encounter an issue, you can also reach out to the support team from the below to get your account checked.

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