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How to access microsoft form from my account

Ramona white 0 Reputation points
2025-07-28T17:38:46.43+00:00

Hello,

I had to recently filled out a form that I saved using my personal email. Now I can't open/download the form. Everytime I try to open the document it tells me I need to sign in but I can't use the email/account that was used to save it originally. It tells me I can't use a personal account to access the form. I only have a personal account as an option. Is there any way to fix this?

Microsoft 365 and Office | Microsoft Forms | Other
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  1. Arlene D 23,695 Reputation points Independent Advisor
    2025-07-28T19:20:03.94+00:00

    Hi Ramona, thanks for reaching out!

    It sounds like the form you filled out was created using a work or school account, and it’s set to block access from personal Microsoft accounts. That’s why you’re getting the sign-in error.

    To fix this, you’ll need to contact the person or organization who shared the form and ask them to either change the access settings or send you a copy of your response. Microsoft Forms only allows personal accounts if the form owner has enabled that option.

    Warm Regards,

    Arlene D.

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