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MICROSOFT PERMANENTLY DELETED ALL MY ONEDRIVE FILES WITHOUT CONSENT!!!

Anonymous
2025-06-12T14:57:40+00:00

I have thousands of family photos and videos in OneDrive! Pictures of my first born! THOSE ARE NOT JUST PICTURES BUT MEMORIES FROM 2017 TO THIS YEAR!!! ALL GONE!!! PERMANENTLY GONE!!!

I was still able to sync my gallery from January to May 2025 but they deleted our subscription because they said there was no recent activity.

NOW ALL THEY CAN SAY IS “SORRY WE DO NOT HAVE ANY BACKUP FILES FOR RECOVERY!!! WHAT A WASTE!!! UNACCEPTABLE!! NEVER TO USE ONEDRIVE AGAIN!!!

Microsoft 365 and Office | OneDrive | Other | iOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-12T19:24:57+00:00

    Hello,

    Thank you for sharing your concern on community forum,

    As I can understand, you are facing issue regarding the files which got deleted on your OneDrive. Here are some steps you may take to troubleshoot the issue.

    1. Sometimes, deleted content gets stored in OneDrive recycle bin or system recycle bin. I would suggest you check the recycle bin.
    2. If you do not find the files in your recycle bin, try restoring the whole OneDrive. It will recover the files which got deleted in last 30 days. Please check - Restore your OneDrive - Microsoft Support.

    Please circle back if it works for you,

    Kind regards

    Zack | Microsoft Community Moderator

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  2. Anonymous
    2025-06-13T01:47:57+00:00

    Nothing else to restore as per Microsoft support and developer. THERE’S NO BACKUP ON THE SERVER!!!!

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  3. Anonymous
    2025-06-16T22:22:00+00:00

    Thank you for reverting back,

    I would suggest you go through this link - Find lost or missing files in OneDrive. Here you will find some suitable steps for this issue.

    Please circle back if it works for you.

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