OneDrive not working again for all safari users in new online 365 interface.

Question

OneDrive not working again for all safari users in new online 365 interface.

Anonymous

This was an issue last year as well from what I recall.

Currently any safari user I have tested with (about 10) across different MacOS version all have the same issue.

https://m365.cloud.microsoft/onedrive

It shows that the user has no documents shared with them. And no files in their own files. Works with all other browsers on Apple devices and for all Windows users. All troubleshooting steps for reset have not resolved the issue (cookies, history, website data, cache, privacy settings, no extensions).

No problem with the old web version link with sharepoint.

Browser errors:

{
    "error": {
        "code": "-2147024891, System.UnauthorizedAccessException",
        "message": {
            "lang": "en-US",
            "value": "Attempted to perform an unauthorized operation."
        }
    }
}

It seems like an authentication issue. Like its loading some blank empty account.

![](https://learn-attachment.microsoft.com/api/attachments/5127a365-cc44-44a1-a367-acc7c85e26e2?platform=QnA

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3 answers

Answer 1

Anonymous

I have been working on a project all morning and was 85% finished when it just disappeared!

Answer 2

I tested on a brand new MacOS install outside of our organization and I see the same thing.

This time the My Files button does not seem clickable and a message on the bottom of the page shows a black bar with a OneDrive logo "Checking for updates" that never completes.

Answer 3

I'm seeing the same thing here but did find a workaround.

I can access OneDrive by going through Teams. It will error out like this

We can't show this content here **Your browser enforces security restrictions which prevent this app from appearing here. Please open this app in a new browser tab.**Correlation ID: xxxxxx then there's a button to "Open in OneDrive"

That button is working and opens OneDrive in a new tab. The real, full, OneDrive.

Hope this helps

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OneDrive not working again for all safari users in new online 365 interface.

3 answers