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My microsoft teams app on iPhone will not open I’ve tried deleting it refreshing it and more. My account is still there but the app will not open

Anonymous
2024-11-16T21:16:14+00:00

Every time I click onto the app it doesn’t allow me to go in. I’ve deleted downloaded restarted my phone everything. I need to use this app on my phone. My friend has the same issue

Microsoft 365 and Office | Install, redeem, activate | For education | iOS

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  1. Anonymous
    2024-11-17T00:02:02+00:00

    Hi Matilda Watts,

    I found that there are some other users facing this similar situation. On the other side, I was searching some more information, but currently I did not get any known issue information or official document from the specific team who are publishing service incident or known issue information.

    Looks like product team is not aware about this query. So need to follow below instruction to inform the related product team.

    First, users should have to understand the process, certain situation should be reported to specific team of Microsoft, and this can only done by Office 365 global admin person. Office 365 global admin can open service request with support engineer of Microsoft, and Microsoft's frontline support engineer may connect to escalation team of Microsoft via collecting logs information. Via escalation, product team can know about issue when they are getting issue reports of Microsoft product from the users side. After that, they can do further detailed analysis to fix the issue. This is standard process to fix this issue.

    ===============================================================================================

    Furthermore, I would like to share with you additional and further directional information. Microsoft has separate community channel resources where users can submit this situation to the product developer team by Feedback portal so that they can aware about this scenario, and they are reviewing user's shared feedback and checking the scenario accordingly, and they can fix it accordingly.

    Your feedback is incredibly important for the product developer team as they strive to continuously improve or fix the issue and provide the best experience for users. Your unique perspective and suggestions can help shape the future of Microsoft product and make it even better for you and others.

    Therefore, Microsoft recommend submitting feedback by going inIdeas · Community (microsoft.com)

    This community team and the Microsoft product development team are separate. Therefore, for getting issues in recent versions of Microsoft product, users need to submit feedback to the Microsoft product design team from their side. Once a user sends feedback through the above means, it will sent directly to Microsoft and routed to the relevant product team so that can review it to do specific development in product services.

    To see more details on how to submit feedback, see this article Learn how to provide feedback to Microsoft - Microsoft 365 adminsMicrosoft Learning.

    I have provided you with all the required process information and direction for this current scenario.

    I would really appreciate your precious time. Thank you one again for your kind cooperation and contribution.

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