How do I remove direct access after I mention someone in microsoft loop

Question

How do I remove direct access after I mention someone in microsoft loop

Anonymous

I created a page in Microsoft Loop. I then mentioned someone which gave them access to the page. When I removed their name, they were still in the group with the people who have access. I went to try and remove them from that access(See picture below) and it says I am not the owner. I am the owner of the content. It is my computer that it is done on and all files are on my computer.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Answer accepted by question author

2 additional answers

Answer 1

Dear Robhelp,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, it seems that you are having issue with access management in Loop, cannot remove the direct access assigned with @ mention.

If the understanding above is right, we've done a quick test, and we can reproduce a similar situation on our side.

Considering that issue can be reproduced with different users and different tenants, we're afraid that issue could be related to the background service which need to be checked from the backend. As forum support, we may not have enough permission and resource to directly check the backend environment.

In this situation, we sincerely recommend you contact your Microsoft 365 administrator, follow steps in this article to create a support ticket with Online Support. The support team over there has higher permission than us, they can remotely help check the situation on your side, involve more resource to collect logs and help you do troubleshoot. This would be a more efficient way in handling this case for you.

For reference: How do I find my Microsoft 365 admin?

Sorry for the inconvenience again. Your patience and understanding are highly appreciated. Hope you stay safe and healthy.

Sincerely,

Rhoda | Microsoft Community Moderator

Answer 2

Anonymous

Thank you for getting back to me. I will contact my administrator as you suggested.

Answer 3

Anonymous

Dear Robhelp,

Thanks for posting back.

If you have other questions next time, welcome to post new threads in this community, we are always here to help you.

Hope you are keeping safe and well!

Sincerely,

Rhoda | Microsoft Community Moderator

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How do I remove direct access after I mention someone in microsoft loop

2 additional answers