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asus laptop running windows 8

Anonymous
2017-08-23T23:16:12+00:00

I recently came into a new touch screen asus laptop. I work for a repo company and the owner of the laptop never came to get the computer. I don't like the idea of the owners personal information getting out. so I wanted to do a factory reset on the computer. however it is locked in security mode and wont let me enter the laptop without using the last password used to access the computer. as I don't know the owner, I have no way of getting said password. how can I go about resetting this computer to the factory settings? I don't care if it wipes everything off the computer. that is the end goal in the long run, but is still want windows 8 running when I'm finished.

Windows for home | Previous Windows versions | Recovery and backup

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  1. Anonymous
    2017-08-24T03:54:21+00:00

    Hi,

    This is how to use the Asus Recovery process.

    http://www.asus.com/support/FAQ/1006133/

    "What to do if you forget your Windows 8/8.1 password"

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    If you've forgotten your Windows password, there are several ways to retrieve or reset it:

    • If your PC is on a domain, your system administrator must reset your password.
    • If you're using a Microsoft account, you can reset your password online. For more info, go to the Reset your password webpage.
    • If you're using a local account, use your password hint as a reminder.

    If you've tried these suggestions and still can't sign in:

    • If you have Windows 8.1, you'll need to reinstall Windows.
    • If you have Windows RT 8.1, you'll need to contact your PC manufacturer.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

    Here is the Microsoft Information outlining that Policy:

    http://answers.microsoft.com/en-us/windows/forum/windows\_7-security/keeping-passwords-secure-microsoft-policy-on/39f56ef0-5d68-41ad-9daa-6e6019c25d37

    ________________________________________

    Microsoft policy about lost or forgotten passwords

    https://support.microsoft.com/en-us/kb/189126#bookmark-third

    Cheers

    1 person found this answer helpful.
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  2. Anonymous
    2017-08-24T04:22:57+00:00

    This does not help.

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  3. Anonymous
    2017-08-24T05:51:15+00:00

    This does not help.

    Explain how and what does not help

    1 person found this answer helpful.
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  4. Anonymous
    2017-08-27T16:30:09+00:00

    The computer is locked with some sort of extra security saying it needs the last used password. However as I stated above I just got this thing. So the user and stuff is not for my email. What do I do.

    1 person found this answer helpful.
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  5. Anonymous
    2017-08-27T21:21:43+00:00

    We can not help you with unknown passwords.

    @@@@@@@@@@@@@@@@@@@@@@@

    This is how to use the Asus Recovery process.

    http://www.asus.com/support/FAQ/1006133/

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