Microsoft Edge | Audio and video playback | Android
Managing media playback issues and settings in Microsoft Edge on Android devices
Try this. In the menu bar click on "View">"Always Show Toolbar in Full Screen".
Persistent grey bar in full-screen of videos, Microsoft Edge on MacOs
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hello,
I've been having this issue that has made using Youtube & Amazon Video on Edge browser on my Macbook very frustrating. It has been here for a few months now – I was hoping it would get ironed out by updates but it has not. If you see below, there is this a grey bar that does not go away when making videos full screen. It is visually distracting and takes up space on a video that fills up the screen. I have deleted & reinstalled Edge once, tried using it with a guest profile (so with default settings?), but it is still here. This issue does not happen on other browsers on this device. What is going on?
Device is a 2020 M1 Macbook Pro, running Sonoma 14.
Microsoft Edge | Audio and video playback | Android
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Anonymous
2023-12-02T05:08:21+00:00
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Anonymous
2023-11-28T09:08:04+00:00 Hello Thisat
Welcome to Microsoft Community.
Regarding to your information I assume that you have some issues when you use the Edge watch the Video fullscreen.
Based on our tests, it appears that there is no issue when watching videos on Edge using the 13.6 system. It is likely that certain new features
in Apple's 14.0 system are causing Edge to experience this problem, and Edge might not have provided a timely update yet.
In this situation, the only thing we can do is submit feedback through Edge and wait for the developers to address and fix this issue.
If there is anything not clear, please do not hesitate to let me know.
Best Regards,
Tommy-MSFT | Microsoft Community Support Specialist
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Anonymous
2023-11-28T18:33:15+00:00 Thanks Tommy. That's a useful answer. I will submit this through the help & feedback to the developers.
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Anonymous
2023-12-02T11:47:30+00:00 Yes! This is it. Thank you so much – I would never have thought to check there.
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Anonymous
2023-12-02T17:08:31+00:00 Happy to help. It was affecting me for a long time. Finally saw the solution yesterday so I had to pass on the tip :) the support staff here is really bad.