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I have paid. through bank transfer for being ads account it almost one week on today, what can i do till now there is not showing any fund.

Anonymous
2023-12-28T07:53:47+00:00

I have paid through bank transfer for being ads account it almost one week on today, what can i do till now there is not showing any fund.

Microsoft Advertising | Manage ads | Bid strategies

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  1. Anonymous
    2023-12-28T13:18:15+00:00

    Hello Rahman,

    Thank you for using our Microsoft Advertising Community Forum!

    I understand from your message that your fund is not showing on your account. We are here to help and are happy to look into your account to assist further!

    Please be informed that funding a prepay account can be immediate or can take up to 3 weeks, depending on your payment method. (For the complete list of payment methods available to you, see Choosing a payment method for Microsoft Advertising.)

    Payment method Processing time
    Credit/debit card Typically instant, but can take up to 24 hours if there are system delays with card processing
    PayPal Typically, instant
    Bank transfer Up to 5 days
    SEPA Direct Debit Up to 5 business days for a first payment, and up to 2 business days for subsequent payments

    For more information about how to add funds to your account please check Add funds to a prepay account (microsoft.com)

    Our support teams are happy to discuss your account in more detail via phone, chat, or email, to provide review assistance. Please see our support page to reach out!

    Alternatively, I will privately message you here to assist with this matter. Please check your inbox here for further assistance.

    Kind regards,

    Marwa| Microsoft Advertising Support Specialist | 0800-633-5915

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  2. Anonymous
    2024-01-13T07:06:50+00:00

    Dear concern  I have add fund in my account  till now It not showing in my account  , it was 21 DecemberI have already complain for that problem,one call I have received from this number +918******454  and they said that within 2 week we solve your problem,Till now there is no result,all detail I had already given to them. Thinking you

    Image ** PII Removed **

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  3. Anonymous
    2024-01-15T09:44:05+00:00

    Hello Rahman!

    We are sorry to hear that you're still facing the same challenge. Kindly send us the requested details via a private message so that we could check and assist further. Thank you!

    Marwa| Microsoft Advertising Support Specialist | 800-518-5689

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