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UEFI Administrator password forgotten

Anonymous
2016-04-13T06:19:30+00:00

hello i have a surface 3 and i set up a uefi password which I forgot the password i used.And my computer has a problem now it doesn't startup windows it shows installing and then its takes me back to uefi password.And I can't remember my password.so am really stranded i can't do anything with the tablet so I don't now if any one can help me out thanks

Surface | Other

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  1. Anonymous
    2016-04-13T07:16:36+00:00

    AFAIK the UEFI password can only be reset by the Microsoft Service Center.

    If it would be too easy, it would not mean much security for the device in case of theft.

    See also https://www.microsoft.com/surface/en-ca/support/warranty-service-and-recovery/how-to-use-the-bios-uefi?os=windows-10

    There Microsoft states:

    Administrator PasswordThis option lets you create a password to prevent others from changing the UEFI settings.

    Organizations that need to protect sensitive information typically use an administrator password.

    Note

    If you enter the administrator password incorrectly three times, you’ll be locked out of the UEFI. Restart your Surface to enter the password again..

    Important

    If you set a password for the UEFI, record it in a safe place. If you forget the password, you won’t be able to access the UEFI settings. You can only reset the administrator password from within the UEFI.

    Best greetings from Germany

    Olaf

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