Microsoft Ads Professional Service Ads

Hi Intergreatsolutions

Thank you for using our Microsoft Advertising Community Forum! My name is John, and I will be assisting you with this query.

I understand that we uploaded a data feed in order to run a Professional Service Ads, but it was rejected with a certain violation that is questionable or doubtful since your content is unrelated to the rejection reason. I'd be pleased to go over this case in greater detail.

Below is a quick information about the editorial review.

The editorial review

All components of your ads—ad text, keywords, ad extensions, and ad customizers—must pass an editorial review. This is a quality check to help ensure that ads are appropriate for potential customers. After you submit a component, the content goes through an initial review to ensure that it meets Microsoft Advertising policies. If your ad components don't raise any flags, they pass the review and become active.

If a component does not pass the initial review, an additional review takes place, which can take several hours based on the volume of reviews moving through the system at any given time. Several situations might trigger an additional review, including:

• A word might have a double meaning that could be interpreted as offensive in a certain context.
• The content might include terms that are registered trademarks, which require review for appropriate use.
• A keyword/content is not in the editorial database.

Most reviews are completed within a day. The editorial status of your ad components can be found in the Delivery column of the Ads, Keywords, or Ad Extensions table, or in Shared Library > Business data (or Tools > Business data). If the review results in a disapproved ad or keyword, see Fix a Disapproved or Approved Limited status

Approved Limited: is a delivery status related to location targeting. It means two things:

• Your ad/keyword or other content is approved and eligible to serve in at least one of its targeted locations, and
• Your ad/keyword or other content is either pending or disapproved in at least one other targeted location.

Disapproved: We reviewed your ad or keyword and determined that it doesn't adhere to the Microsoft Advertising policies. (Content on disapproved status will not deliver)

I hope the information provided here will at least partly answer your question.  If you have any additional questions, please do not hesitate to reach out to our support. I will also send you a private message asking for further details. You are more than welcome to respond.

Kind regards, 

John | Microsoft Advertising Support Specialist | 800-518-5689

Hi John,

I am talking strictly about the Professional Service Ads.

The search ad is eligible, keyword is eligible, no extensions..

I am running search ads for this website with no problem, somehow in the feed i uploaded it finds weird errors like that i am trying to promote food products, tarot cards and psychic readings while its for a repair company.

I dont even have a clue what it flags.

Hello Intergreatsolutions

I hope you're doing well today!

Thank you for responding to my reply,

I wanted to establish that even feed uploads are included on systematic and manual editorial checks.

I sent a private message yesterday so I can gather your Microsoft advertising account information for checking and appeal process please go into your profile on the community forum then view private messages for continued assistance.

Kind regards, 

John | Microsoft Advertising Support Specialist | 800-518-5689