Hi 신영증권,
Thank you for using our Microsoft Advertising Community Forum! My name is Shaynne and I will be assisting you with this query.
Please know that I have used a translator tool to decipher your message. Based on what I understand, you are requesting to remove ads that impersonates your company.
Microsoft takes legal matters very seriously. Our dedicated experts and a number of teams are committed to creating a safe environment online. That being said, there are still some bad actors that manage to place harmful ads online. When detected, these ads will be subject to a swift removal. Microsoft AI-based algorithms are constantly sweeping all accounts and online ads to make sure misleading scam ads are removed as fast as possible.
At Microsoft Advertising, we aim to promote trust and prevent fraudulent activities. Our ads undergo policy checks specific to the ad type, advertiser location, and target customer location. When ads do not pass these checks, we either stop serving the ads or suspend the advertiser's account. In relevant geographical areas where marketplaces are regulated, we make sure that our advertisers are registered with authorities to showcase ads to their clients.
A low-quality ad is one where the ad contains one or more of the following attributes:
- Malvertising: Describes advertising practices that have malicious intent to cause harm or defraud a user.
- Disallowed content: Refers to issues with landing page content/products/services that are not allowed in ads.
- Relevancy concerns: Poor relevancy can occur when an advertiser associates a keyword to a landing page or ad copy where no logical association exists (for example, a query for "Facebook" yields ad copy and a landing page for golf supplies).
If you wish to report a specific ad or image-based audience ads on MSN, you can fill out the form below to submit an ad quality escalation.
If you have any questions or concerns for improving the quality of our advertising, please Report a concern to Bing.
When you report a concern, you will be asked to provide some information about the ad and the reason for your feedback. You can also attach a screenshot or a URL of the ad or the landing page, if available. We will use this information to investigate the ad and take appropriate actions, such as removing or editing the ad, or contacting the advertiser. We may also follow up with you to request more details or to inform you of the outcome of our investigation.
We appreciate your cooperation and support in helping us maintain a high-quality and safe advertising environment for our users, advertisers, and publishers.
I hope the response and resources provided was of some use to you. If you have any additional questions, please do not hesitate to reach out to our support. Feel free to reply on this thread as well if you need further assistance on my end.
Kind regards,
Shaynne | Microsoft Advertising Support Specialist | 800-518-5689