My ads are in "Pending editorial review" since last 3 days

Anonymous
2019-04-17T08:06:50+00:00

I see a note saying that most of the ad reviews will be done within a business day. But I changed/created 4 ads on Sunday but still I see all of them are in "Pending editorial review".

Microsoft Advertising | Manage ads | Editorial policy guidance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes
Answer accepted by question author
  1. Anonymous
    2019-04-17T22:21:29+00:00

    I see a note saying that most of the ad reviews will be done within a business day. But I changed/created 4 ads on Sunday but still I see all of them are in "Pending editorial review". 

    Hi Ktrackr,

    Thank you for reaching out to Bing Ads Support about this inquiry!

    As of April 3^rd^, there has been an ongoing Editorial delay issue occurring. Our engineering team is working very hard to resolve this issue by processing and clearing the backlog. If you are interested in updates about this known-issue, please refer to the following link - Platform Health Blog.

    Since this Editorial delay issue is still in the process of resolving, we are more than happy to manually expedite the pending review statuses for you. Please accept my private message in order to verify your account and move further with resolving the status.

    If you are unable to schedule a call to verify with us, we have a chat support available 24/7 as well.

    Below, I’ve provided a link to our chat support and other methods of support: Contact support

    We apologize for any inconvenience this Editorial delay is causing.

    I look forward to your response and thank you for your continued patience!

    Sincerely,

    0 comments No comments

3 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-04-25T09:31:28+00:00

    I see a note saying that most of the ad reviews will be done within a business day. But I changed/created 4 ads on Sunday but still I see all of them are in "Pending editorial review". 

    Hi Ktrackr,

    Thank you for reaching out to Bing Ads Support about this inquiry!

    As of April 3^rd^, there has been an ongoing Editorial delay issue occurring. Our engineering team is working very hard to resolve this issue by processing and clearing the backlog. If you are interested in updates about this known-issue, please refer to the following link - Platform Health Blog.

    Since this Editorial delay issue is still in the process of resolving, we are more than happy to manually expedite the pending review statuses for you. Please accept my private message in order to verify your account and move further with resolving the status.

    If you are unable to schedule a call to verify with us, we have a chat support available 24/7 as well.

    Below, I’ve provided a link to our chat support and other methods of support: Contact support

    We apologize for any inconvenience this Editorial delay is causing.

    I look forward to your response and thank you for your continued patience!

    Sincerely,

    Hi Madeline,

    I am having the same problem. Please can you manually expedite the pending review statuses for my ads?

    Kind regards,

    Ben Brooks

    0 comments No comments
  2. Anonymous
    2019-04-26T01:23:28+00:00

    I see a note saying that most of the ad reviews will be done within a business day. But I changed/created 4 ads on Sunday but still I see all of them are in "Pending editorial review". 

    Hi Ktrackr,

    Thank you for reaching out to Bing Ads Support about this inquiry!

    As of April 3^rd^, there has been an ongoing Editorial delay issue occurring. Our engineering team is working very hard to resolve this issue by processing and clearing the backlog. If you are interested in updates about this known-issue, please refer to the following link - Platform Health Blog.

    Since this Editorial delay issue is still in the process of resolving, we are more than happy to manually expedite the pending review statuses for you. Please accept my private message in order to verify your account and move further with resolving the status.

    If you are unable to schedule a call to verify with us, we have a chat support available 24/7 as well.

    Below, I’ve provided a link to our chat support and other methods of support: Contact support

    We apologize for any inconvenience this Editorial delay is causing.

    I look forward to your response and thank you for your continued patience!

    Sincerely,

    Hi Madeline,

    I am having the same problem. Please can you manually expedite the pending review statuses for my ads?

    Kind regards,

    Ben Brooks

    Hi Benjamin,

    Thank you for bringing this to our attention!

    I have replied to your thread about this issue and sent you a private message on how to move further.

    We appreciate your patience and I look forward to your response!

    Sincerely,

    0 comments No comments
  3. Anonymous
    2019-04-26T19:04:07+00:00

    Thanks, Looks like issue has been fixed later. but couldn't reply on this thread.

    0 comments No comments