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Deployed the Defender for IoT sensor multiple times with multiple different versions, getting an Activation file not valid error. I have tried creating multiple activation files with the same error.
Verified we can ping out from VM, verified time stamp/ntp settings, system validation says everything is happy and running. READY TO THROW OUT WINDOW.
VMWare esxi 6.7 U2, tested with version 25.x, 23.x, and 22.x
Thanks,
Chiraag
A category of Azure services for internet of things devices.
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Really sorry for the trouble
Please check below areas for troubleshooting
Network Configuration:
You mentioned that you can ping out from the VM, which is great. However, ensure that all required endpoints are accessible.
If your sensor needs to connect through a proxy, double-check that it’s configured correctly in the Sensor Network Configuration.
You can find the list of required endpoints in the Azure portal.
Reference -
Make sure SSL certificates are valid
Onboarding Process:
If you’re trying to switch sensor management modes or updating from a recent software version, you might need to delete the sensor from the Azure portal and re-onboard it to generate a new activation file.
https://dori-uw-1.kuma-moon.com/en-us/azure/defender-for-iot/organizations/connect-sensors
License file
Please make sure if you have valid extended trial license or purchased a license
Hope it helps
Thank you
The 25.1.1 release was buggy so we weren't able to configure it properly, which is why we tried the older versions. Once they released 25.1.2 I went ahead and tried deploying it again and it went through with the activation file.
Thank you for the update Chiraag Patel. Glad to hear that latest version worked.