My microsoft teams Shifts app is not working on my phone (as well as all of my colleagues)

Randilee 20 Reputation points
2025-04-29T20:37:45.9+00:00

I've tried several different ways of trouble shooting this situation and I will list them here.

  • Teams Mobile App > Settings > Shifts > Clear Shifts app data, Shifts still says "Your team doesn't have anything scheduled for this day" or only shows my shifts even when I'm on team view, even though it appears without issue on the desktop app

-I've tried reinstalling Teams multiple times, cleared data and cache, no difference.

-The teams app is updated to the latest version.

-I've tried using several devices as myself and my 25 coworkers are having issues. I have a ticket out to the IT team at work as well but haven't gotten success in the past.

I've checked our Microsoft Teams Admin side as well:

  • Microsoft Teams admin center > Teams apps > Manage apps > Shifts app: It is allowed.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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