Installing virtual printer using PSA

Question

Ratheesh Pai 0

I am trying to create a Virtual Printer (for print to pdf) using PSA as documented here

After creating and deploying the solution from visual studio, i see the app is created but i am unable to see any virtual printer created
As alternative , I tried to use this class for installing virtual printer , but in visual studio this class is not being recognized or compiled

Windows.Devices.Printers
VirtualPrinterManager.InstallVirtualPrinterAsync(VirtualPrinterInstallationParameters, String)

Junjie Zhu - MSFT 21,731 Reputation points

2025-03-28T06:41:25.46+00:00

Hello @Ratheesh Pai ,

Welcome to Microsoft Q&A!

Someone has reported the same problem] before, and I can reproduce this unexpected behavior as well.

[link](https://dori-uw-1.kuma-moon.com/en-us/answers/questions/2200367/create-virtual-printer-using-print-support-app-(ps)

I suggest that you might need to open a support ticket for this. Please contact our paid support at MS Support. You will get 1:1 support on that. Select Developer Tools -> Windows UWP Development -> Windows Universal App Dev -> Devices and Sensors Development in the support page and you could contact the team. Please kindly note that your support ticket will be free if it is Microsoft's issue.

Thank you.
Harry Vo (WICLOUD CORPORATION) 3,820 Reputation points Microsoft External Staff Moderator

2025-08-26T08:17:28.96+00:00

I hope you're doing well. I wanted to follow up and see if the issue has been resolved. If you still need further assistance, please don’t hesitate to reach out the platform I can help you!

Your answer

Junjie Zhu - MSFT 21,731 Reputation points

2025-03-28T06:41:25.46+00:00

Hello @Ratheesh Pai ,

Welcome to Microsoft Q&A!

Someone has reported the same problem] before, and I can reproduce this unexpected behavior as well.

[link](https://dori-uw-1.kuma-moon.com/en-us/answers/questions/2200367/create-virtual-printer-using-print-support-app-(ps)

I suggest that you might need to open a support ticket for this. Please contact our paid support at MS Support. You will get 1:1 support on that. Select Developer Tools -> Windows UWP Development -> Windows Universal App Dev -> Devices and Sensors Development in the support page and you could contact the team. Please kindly note that your support ticket will be free if it is Microsoft's issue.

Thank you.
Harry Vo (WICLOUD CORPORATION) 3,820 Reputation points Microsoft External Staff Moderator

2025-08-26T08:17:28.96+00:00

I hope you're doing well. I wanted to follow up and see if the issue has been resolved. If you still need further assistance, please don’t hesitate to reach out the platform I can help you!