Remove 'Windows and Windows Phone Annual Developer Registration' Subscription

Question

Remove 'Windows and Windows Phone Annual Developer Registration' Subscription

Dan Agnew 35

Hi, I Have a subscription for the 'Windows and Windows Phone Annual Developer Registration' on my Microsoft account. It's never previously caused any issues but there's an address stuck on my account that I can't modify or change and I believe it has something to do with this. I've contacted Microsoft Support Consumer and Business multiple times regarding this to no avail, the latest person I was in contact with pawned me off to this service. So anyone got any ideas?

Danilo Policarpo 0 Reputation points

2025-10-15T01:14:29.1433333+00:00

I'm having a similar problem. Did you find a solution or a way to cancel this subscription?

1 answer

Your answer

Danilo Policarpo 0 Reputation points

2025-10-15T01:14:29.1433333+00:00

I'm having a similar problem. Did you find a solution or a way to cancel this subscription?

Answer 1

Harry Phan 10,535 Independent Advisor

This issue is almost certainly tied to your "Windows and Windows and Phone Annual Developer Registration" subscription. The system links the developer account's verification address directly to your Microsoft Account, and it often locks that specific address field to maintain billing and identity integrity for the subscription.

The key to resolving this is to manage the address through the dedicated Visual Studio Subscriptions (formerly MSDN) portal, not the general Microsoft account settings. Please log in to the Visual Studio Subscriptions portal using your Microsoft account. Once logged in, navigate to your "Subscriptions" and then to the "My Account" or "Contact Information" section—this is where the source of this locked address resides.

Updating your details there should propagate the change back to your core Microsoft Account profile and resolve the conflict. I am confident this targeted approach will solve the problem that the general support lines could not.

I hope this specific guidance finally clears this up for you. If my answer resolves your issue, please take a moment to mark it as "Accepted" 🙂. This helps others in the community find solutions faster.

Danilo Policarpo 0 Reputation points

2025-10-17T20:02:35.0133333+00:00

Hello

I'm having an issue trying to remove a credit card from my Microsoft account, but the system won’t allow it. When I try to remove the card, I get the following message:

“You have subscriptions or orders that use this payment method. Choose another payment method before removing it.”

In my case, the card is linked to the Windows and Windows Phone Developer Annual Registration.

However, this subscription does not have auto-renewal enabled, and it doesn’t expire until the year 2075. I understand that the card will expire long before that, but I’d still like to remove it.

The issue is that I can’t find any option anywhere in my Microsoft account settings to cancel this subscription, which would theoretically allow me to remove the card since there would be no payment method associated with it anymore.

Does anyone know how to cancel the Windows Developer Annual Registration or remove the card even though it’s still linked to that subscription?

Thanks in advance for your help!

— Danilo

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Remove 'Windows and Windows Phone Annual Developer Registration' Subscription

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