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Logitech G560 Speakers detect audio (volume bar moves) but no sound comes out

Dan Hahn 5 Reputation points
2026-02-24T21:34:15.3833333+00:00

Hello! Having an issue with my speakers after a windows 11 update. Currently on version: 10.0.26220 build 26220.

I have several audio devices plugged in including headphones and monitor speakers--al of which work.

Specifically my G560 speakers do not work. This happened suddenly after the last windows 11 update (which I installed mid Feb, 2026).

Volume bar is moving and the lights on the speakers flicker (indicating that the speakers are detecting audio). But no sound is coming out. They are not muted. System volume is not muted (set to 40). Restarted the audio and endpoint builder--did not work. Disabled enhancements, did not work. Ran troubleshooter for driver update, did not work.

Any solutions?

Windows for home | Windows 11 | Windows update
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  1. Dan Hahn 5 Reputation points
    2026-02-24T21:38:11.6266667+00:00

    Got it! Needed to reset the Aps under System > Sound > Volume Mixer (Apps) Reset Sound devices and volumes for all apps to the recommended defaults.

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  1. Q&A Assist
    2026-02-24T21:34:23.65+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you're experiencing an issue with your Logitech G560 speakers after a Windows 11 update. Here are some steps you can try to resolve the problem:

    1. Uninstall and Reinstall the Device:
      • Open Device Manager.
      • Locate your G560 speakers, right-click on them, and select Uninstall Device. Make sure not to select Delete the driver software for this device. After uninstalling, restart your computer and let Windows reinstall the device.
    2. Try a Different USB Port:
      • If your speakers are connected via USB, try plugging them into a different USB port. Sometimes, the issue can be related to a specific port.
    3. Check for Driver Updates:
      • Ensure that you have the latest drivers for your speakers. You can check the Logitech website for any updates specific to the G560 model.
    4. Run the Audio Troubleshooter:
      • Go to Settings > System > Troubleshoot > Other troubleshooters, and run the Playing Audio troubleshooter. This can help identify and fix issues automatically.
    5. Disable Audio Enhancements:
      • Right-click the speaker icon in the taskbar, select Sounds, go to the Playback tab, right-click on your G560 speakers, select Properties, and under the Enhancements tab, check Disable all enhancements.
    6. Reboot the Audio Services:
      • Restart the Windows Audio and Windows Audio Endpoint Builder services. You can do this by typing services.msc in the Run dialog (Win + R) and finding those services to restart them.

    If these steps do not resolve the issue, it may be worth checking if the problem persists with other audio devices or if it's specific to the G560 speakers.


    References:

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